Definitely. What I think happened was the water that was inside the rear camera also got into the flash module. Make sure that the charging port is clear of any moisture, and plug the device into power. It's keeps rebooting. Please let me know. If one of the stickers are red it means it has been in contact with liquid. Since the water has chlorine or salt or both, it will probably corrode differently that just pure water (pool water with 40+ ppm of chlorine vs. tap with only 1- ppm). Minho, I have just finished putting the logic board back in. I've tried mode reset for it, but in my laptop said "error code 4013". I was just able to open the phone last night. Since you don't mind not having Face ID, it is good to consider a replacement screen. Is my Battery Gone ? APPLE I NEED YOUUU!!!!! I powered it off and let it dry in front of the fan with the SIM card out. Next you will want to do a hard reset. I seriously love it and I do not mind using it without a face ID or that single pixel of green line. But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. I did inspect the water damage indicators and they were both wet. The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. The battery looked brand new/fine. my phone fell in the pool and I immediately brought it out. If your iPhone 7 keeps restarting, take these steps to fix it: . iPhone 7 Restarting Fix. My phone now works good, but no Face ID anymore. Accessibility, directions in this iPhone troubleshooting guide. I had water damage too... they want to replace the phone however I need to pay $600 for it.... sorry to say it but I think apple is paying their karma right now their stocks are falling down... Hello Avinash Kumar, first of all I would like to apologize for the inconvenience you are experiencing. We have listed 8 best measures that one should immediately follow after when they have dropped iPhone in water. Can I have some of your advice on what to do? Leaving the power on the device accelerates the process. Sometimes doing a âhard rebootâ will stop the cycle of restarting. Your on the right track...try a battery and screen. Terms — Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. The logic board is currently drying and I am planning to reassemble the phone tomorrow since I don't have time to do it tonight. Follow the directions in this iPhone troubleshooting guide. Apple won’t cover it in their Limited Warranty unfortunately. I hope that you are able to find a solution, and if you do not feel comfortable doing the service yourself, you can always find a 3rd party repair tech to do this work for you, just know that there is no guarantee. What I mean is that you should remove everything that is user-removable. Step 3 If it is white, it means that your iPhone is not damaged by water, but you still need to dry it up. Turn off Setting In Notifications. Sometimes, a software update fixes the problem thatâs causing your iPhone to keep restarting or enter a restart loop. But truly those reviews are all paid by the company to bring up the false trust over the product. Hey. On its support page, Apple shows you how to look for liquid damage . So how can we convince apple not to make those false information??? I read this: Electronics Water Damage. If a liquid other than water splashes on your iPhone, rinse the affected area with tap water. What's the next steps after cleaning the logic board? What do you think this means? There are a few stickers located on top of the board, usually one near the sim card tray area and the top of the logic board as you see it's a vertical oval white sticker. Should I just replace the phone's battery? I'm assuming it's water damage. No water marks in screen or cameras (although it initially had moisture in all 3 cameras, it’s all gone now). @cosmic990, I had this problem, i let it sit and die for like a week and eventually i was like well lets try it and it turned on, © 2020 iFixit — Licensed under Creative Commons — Privacy — You should also consider getting a new battery if it has swollen. You can click on my profile to learn more or search for micro-soldering repair on Google. After restoring iOS, you can rule out software as the reason your iPhone keeps restarting. Apple support told me that it should be fine after only 5 hours of drying out, and after 12 it is still shot. Do you think I should clean the logic board before anything else? That leaves only hardware as the culprit, which means your iPhone probably needs a physical repair. so frustrating! It could be just the battery but that is unlikely. And if possible, make an appointment with the Genius Bar and get help at your local Apple Store. Released November 4, 2017. Looks like it is surely an hardware glitch,,,, BTW it is water splash and not water proof as apple claims it to be.... All you can do is to check water damage in the sim tray. If all of this has failed to work and your iPhone keeps restarting, then you can erase all of your content and settings. If your iPhone 8 keeps restarting, you can try to fix it by force â¦ Identifiable by the model numbers A1549, A1586, and A1589. And what should I do now? I've tried mode reset for it, but in my laptop said "error code 4013". Reset All Settings. Now the phone still does the same thing where it goes to the apple logo for 7 seconds and then goes off but now the screen is SUPER dim... like almost black that I could barely notice the apple logo. The best way to check for iPhone water damage is to look at its liquid contact indicator, or LCI. Force Reboot iPhone 8/8 Plus. Thank You Alec :). !it should work perfectly fine.your phone may glitch a lot when ull turn it on so if it glitched again put it in a bag of rice again!IM DEVASTATED SINCE I THOUGHT IT WAS WATERPROOF BUT IT TURN OUT NOW!i started to hate apple now. After that, I would strongly suggest you have a pro look at it if you want to save the phone or recover the data. 10/17/2018 by It happened to me today!My i phone XS max Just got dropped in the pool and it started to show the apple logo then shut then show the apple logo it’s like a loop so just put it in a bag of rice or push the volume button and then the sleep/wake button! 8 best measures to fix liquid-damaged iPhone. A professional repair shop that does water damage repair may be able to recover your phone or the data because they have access to pro-level ultrasonic baths and specialized cleaners as well as the skills to troubleshoot your board. Everything is working fine, but my volume buttons and sleep/wake are being shorted somehow. Or do you guys think it's more than the battery? Itâs important to note that if the iPhone 7 or iPhone 7 Plus keeps restarting after water damage, then the Apple Care warranty is voided. Terms — Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. I accidentally dropped my phone in the pool and grabbed it out right away. Once in a while, a random glitch tends to sneak in and begins to cause â¦ The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. Vincent H. Frey. I would open it up to see what’s going on. Avinash™ Kumar, I attest to having these problems also. Model A1865, A1901. Working Around Water Damage: Back up your iPhone immediately after turning it back on. Best of luck. They are both on the same circuit. Most micro-soldering repair shops work on a no fix/no fee basis. I just need to figure out what's wrong. Leaving the power on the device accelerates the process. And an additional problem in your case is the chemicals in the pool. Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. If you dont find a red patch... all good that you can claim a new phone saying that your phone is having probs.... 07/14/2019 by Step 1 After your iPhone is submerged in water, and take the SIM card tray out. I am experiencing similar problem. That is correct Sachin. You canât go back in time and save your iPhone from getting dropped in water, but you can make an effort to prevent iPhone liquid damage. Please let me know if you have any more advice. Worked ok for a while then flashing logo but I also got battery flat icon and plug into pc to restore after I left it charging for hours and had switched the charger on/off few times, i was on holiday so pc shop opened it, no water and gave up repair, I did notice that when charging my iPhone area below the camera was burning hot, And when it switched on the keypad didn’t work until I removed the screen protector. As per his diagnosis for 3 days, he said he was able to boot the phone by Changing the battery and battery flex. If the iPhone water damage has gone a little too far, then just drying it â¦ Did not even get submerged or anything. Option 1: Force a Restart. If you truly love the phone, and you deem the repair necessary as opposed to a new phone, then I personally believe the repair is worth it. So, now it’s dead. They very first solution is that you must simply reboot â¦ Honestly it looked great inside. Use a soft brush, like a toothbrush and lightly brush away any corrosion you see. i am really upset and devastated!! Avinash™ Kumar. But what the !&&* is apple doing in all this, for this we spend our 1 lac or more, why are they advertise about the ip 68 rating, as it works in water in 2 meters for 30 min??? I just opened up my phone and saw no corrosion. The water is inside the phone, on the logic board and under the shields, even under the IC's. You see that iPhone turns ON but sooner it gets turned OFF after just about 25-35 seconds? To hard restart iOS device, for iPhone 6 and earlier, press "Power" and "Home" buttons at the same time and keep holding them until Apple logo appears. Reboot/Force Restart Your iPhone 8/8 Plus. Step 8. He dropped it in water, or moisture got inside, so corrosion may be the culprit to the issue. It looked the worst at the top right under all the connectors but it wasn't terrible. Check the water damage indicator. My phone now works good, but no Face ID anymore. Generally speaking, iPhone restarting problems are usually caused by battery problem, water damaging, overheating, or system issues (especially happens to iOS 14 beta). Inspect both sides of the board. Since the sleep button is shorted, iOS didn’t know how to respond to the volume button being pressed (probably thought I was trying to hard reset, ergo did not change volume like it normally would). tell me after this if it is okay or else still you are facing the problem. But my worry is hope the line does not elaborate as the time passes and the service does not affect other functionings leading to still spend for the repair further. But after set it up like new phone, Face ID is no working anymore. Fortunately, my macbook can restores and make it work again. Fix iPhone Keeps Restarting Itself Due to Software Issue #1 Force Restart Your iPhone You can force restart iPhone to stop all background processes and solve keeps restarting problem. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. Donât mistake this step with âtake the whole darn phone apartâ! Salt will destroy your phone, if it hasn’t already. 06/06/2019 by It was kind of working afterwards but the volume was glitching and there were grey lines across my screen. Force Restart Your iPhone. Apple support also told me that it should be fine seeing as the iPhone 11 has an extra security feature for water resistance. Hopefully it turns on! Hardware problem such as water damage will also cause iPhone keep restarting. phone boots with apple logo for 5 seconds and then a blank black screen. I would really like to get my phone up and running again. If not better get it claimed for a new replacement. (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). I was in the same boat where my phone wasn’t actually as water proof as they said it was. Also I hope you have at least made sure to check the screen connectors and battery connector for liquid damage. I didn't look under the shields though. later when I got home I decided to charge my phone and now the apple logo comes on then the phone goes off into a green and black screen, Wish I said this before it happened to you. 01/07/2019 by Avinash , i have iphone xs max, but it got drenched in Rain, but in sim tray i cant see any Red Indicator, but still am facing same issue as you are facing, i.e. I just bought a iphone xs that was apple logo every 5s. If these tips donât have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. It will take a few moments for the device to reset and then restart. Either the LCD is damaged from the water or the backlight circuit on the logic board is dead. Refectio - Mail-in Micro-Soldering Repairs & Data Recovery. Next you will want to locate and standing water droplets and use a micro fiber cloth to dry them. If that doesn’t work, my best recommendation to you is to leave the device powered off, and if you plan on servicing it yourself, to open the device up, and immediately disconnect the battery and do a power drain by holding the Sleep/Wake button for at least 3 seconds. If the device appears to power up but behaves erratically, then use a tool like 3uTools to flash the firmware as it may be corrupted. 2 - The iPhone will boot and function normally when the quad flash/sleep button connector is unplugged. It is currently under a blow dryer with medium heat. Thanks For Your Time in going through my post :). Tyler DeBois, Accardo990 Make sure that your iPhone is dry before opening the SIM tray. Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. Did you inspect the water damage indicators on the board? What is the problem here? Since the flash and sleep button are on the same circuit, and the phone functions normally without the circuit attached, I think this module might be shot. Disconnect the rear camera, display, and audio/power connections. Since liquid damage isn't covered by the warranty, it's important to know what to do if you drop your iPhone 7 or 7 Plus in the toilet or another body of water. Yesterday me and my family were visiting one island, I wanted to make some videos underwater, then i faced the same problem as you did. Bootstrap method ftw! After opening it up, I did notice that there was corrosion. I just bought an iphone xs that was apple logo every 5s. If an update is available, install it. If your iPhone X/XS/XS Max/XR keeps restarting, try to reset all the settings of â¦ Inspect the outside of your iPhone looking for signs of damage. Remove its SIM card Fortunately, my macbook can restores and make it work again. The reason for this is because the warranty will repair any damages at no cost to you. Will update when I take it off…, 1 - the volume buttons are not shorted, just the sleep button is. Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. The water is inside the phone, on the logic board and under the shields, even under the IC's. What Causes iPhone to Restart itself? On older models of the iPhone (4s and earlier), youâll find LCIs in the headphone jack, charging port, or both. I opened up the phone, but couldn’t see any signs of moisture in the main part of the case, so I focused on the button switches themselves, I used a syringe to drop little droplets of isopropyl into the volume buttons and sleep/wake button while pressing them in and out. Use 99.5% isopropyl alcohol and a Q-tip to carefully clean the contacts of any water and possible corrosion. Having the iPhone under Apple Care when an iPhone keeps restarting can help you save some money. I let the phone dry out for a few days and tried to turn it on. iPhone can frequently restart/crash every few minutes or â¦ After researching online, I've tried to put new xs screen without face ID cable plug in. If not, I think I will try a new battery next... after that, a new screen. Another note: The phone does have a light yellow diagonal line through it when I get to that white screen with the apple logo. If it’s all over the phone, you might want to scrap the entire phone. I had no doubt that they would be. As long as the display isn't damaged around the LEDs, the green line shouldn't expand. I thought it was completely dead at first. (Pronounced the same as "iPhone 10."). Unfortunately from what you have described to me about the device's current status, it certainly seems that water has started corroding key components on your iPhones logic board. Yes Bro... Looks like your phone has attained a water damage.. All you need to confirm if so, is to have a flash light pass the sim tray and check if the red patch exists,,, (U can watch Utube vids for checking the water damage). I was able to take out the logic board and clean it as well as all the connectors. iPhone keeps restarting every few minutes; iPhone restarting loop after water damage; If you are facing this problem then keep reading. Thank you so much for your answer. i travel this week and my phone isn’t working and i have calls that need to be taken, messages that need to be replied too come on now apple. Avinash™ Kumar. That's usually where the damage is occurring. Had this happen to my X by simply cleaning it with a wet towel for less than a minute or so. Why Does My iPhone Keep Restarting? After a thorough inspection, connect all of the connections, and then the battery connections. If you are facing an issue where your iPhone gets stuck on black screen with spinning wheel, then read this guide to fix it. as others have suggested i have kept my phone in a rice bag for demoisturizing . hey good afternoon. Wait patiently and after 24-48 hours have passed and â¦ But keep it off and take it to a place that have the heating device to dryout phones. i go to the "my files" , "sdcard", "downloads" icons. Yingjian Pan. Donât push buttons on your iPhone, as this can force water further into circuits. My first concern is- Will they be able to clear the green line from display and make Face ID working. Were you able to get the data back after you fixed it??? You Can Erase All Content and Settings. Inspect the logic board, especially around the connectors and look for corrosion. Please let me know if you have any other advice for me getting this to boot up properly. It may not be cost effective to repair the phone if the screen also has to be replaced but it may be worthwhile to recover the data. I did a hard reset to turn the phone off, but after 2 hours, I could see that the phone again turned on, but Face Id was not working and then in 5 min started restarting. Resist the temptation to pop it to let the gas out. Lol, August 23 by But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. A compromised Li-ion battery is a fire hazard. If your iPhone is too old, the battery might need to be replaced because the power capacity and the voltage are not enough to support the iPhone. As per their estimation, it would cost 20000 INR (Arnd 300 USD) to service the mobile if at all they make Face ID and display line fixed. I mainly want to get the phone working again for data recovery. Accessibility, Open your phone and remove the logic board (. But still the display has a green line which is not tat visible and the Face ID is not working. It gets to the white screen with the apple logo for about 7 seconds and then goes black and continues on this cycle. Backing â¦ Step 2 Look at inside the SIM slot using a flashlight to see if the indicator turns from white to red. I am facing same issue right now. Sometimes you may be able to get the phone to boot by unplugging the front and / or rear camera ribbon cables from the logic board. 07/30/2018 by Unstable driver: When any driver on the iPhone is unstable due to damage to the internal system of the phone, it may also cause the iPhone 6 keeps rebooting. Read more 9 Solutions To Fix iPhone X Keep Restarting Itself (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). Itâs important to note that if the iPhone keeps rebooting after water damage has occurred to the device, then the Apple Care warranty is voided. Unfortunately, 80% of the board is covered in shields. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. Let us Fix Your Water Damaged iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max. Can I have some hope of getting this serviced at-least from an unauthorized service center or any first aid I can do about myself? I experienced a similar problem and Apple was no help. To check if any software updates are available, go to Settings -> General -> Software Update. Now am struck and feeling really disappointed that this phone is not working fine and no one is out there to help in apple. Once it boots back up, you can enable any of the features that you like again. On newer iPhones, the LCI is located in the same slot as the SIM card. i can then; Iphone 5s keeps rebooting after water damage If your pool is a salt pool, that’s a yikes Scoob. Disassemble the water damaged phone. I ended up opening up my phone and taking the logic board out and cleaning it last night. In this this guide I have explained why iPhone X keeps restarting itself and solution to fix iPhone X keeps restarting itself issue. You may want to remove both batteries and even the Logic board to inspect it for further water traces. Have you ever dropped your phone? So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. I had given my phone to a third party technician who is renowned in my locality. Most of the videos explaining the product durability is all faked up by the company itself giving a mindset for the consumers that the reviews are real. it was working absolutely fine just that the speakers were sounding muffled. Same thing happened to me but the water damage was to bad I had to replace my phone for about 600$, I had the same logo flashing after phone was in pool. After researching online, I've tried to put new xs screen without face ID cable plug in. I think your phone may need a logic board repair. Turn your iPhone on and hope for the best. So I will just replace it for $20 and see if it works. Hardware issues : When the iPhone encounters a drop or water damage, a hardware component failure (such as a power button failure) can also cause the iPhone to continue to restart. I will take out the logic board and clean it soon. The green line however, is damage to the display, and can't be fixed without a new display, where you lose the face ID ability. © 2020 iFixit — Licensed under Creative Commons — Privacy — After 12 hours of this, my phone will turn on and constantly restart every 60 seconds on its own so for now it is just powered off. It’s BS we spend so much for something that can’t b fixed. I completely hard reset the phone and took the phone to Apple care as it was under warranty. Many shops have a no fix/no fee policy so you don't have to spend money to find out if the phone is fixable or not. If the phone is working properly, the Apple logo will appear and the device should boot. Well, you donât have to worry about it anymore. Put your board in a container with >90% isopropyl alcohol and let it sit for a while. But after set it up like new phone, Face ID is no working anymore. Avinash™ Kumar. Additionally, when iPhone X was turning on and off it has became sooo hot, that i couldn’t even touch it. Thank you so much Alec for your response. 07/29/2018 by So angry with Apple for false claims and feature descriptions! Maybe you need a mail in logic board troubleshooting and diagnosis. IMHO, you have done as much as you could and you need to seek professional help. It could be just the battery but that is unlikely. If you happen to find any, use the micro fiber cloth to dry them, and use the isoproyl rubbing alcohol to dry/clean the spots. Apple logo keeps rebooting after water damage. they are currently working to find the schema for the Face ID of my device to make it work. To force restart your iPhone 7, hold down the On button and the Volume Down button at the same time. so last night i was at the pool on my iPhone XS MAX and i was just sitting there in the pool by myself and i didn’t wet my phone at all and then suddenly when i got out of the pool i noticed that Apple logo keeps continuously coming on my screen and then i go on my phone and it shuts down so i plugged it on its charger and just left it there until this morning where i toke off my iPhone case and noticed it was a little wet so i immediately toke it off and kept trying to do a software update but it still keeps continuously turning off i am really scared and really need help i payed a lot for this phone which i thought was waterproof but isntt!!! I hope this helps. Solution 3: Update to Latest iOS Version.
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